Quick Answer: How Do I Get A Return Label From Verizon?

How do I get a return shipping label?

Step by StepClick Search in the History drop down menu.Select the order you want to prepare a Return Shipping Label for.Click Return Label.The Return Label window will open.Select the Mail Service for your return shipping label.

Then select Continue.Choose who will email the label.

Add a note to your customer.More items….

Can I return Verizon equipment to store?

Although Verizon permits all customers to return their equipment using the provided return kit, certain FiOS TV stores accept customer returns of their set top boxes and other items. … The vast majority of Verizon customers are required to return their hardware within the stated 30-day window.

Where can I drop off my Verizon equipment?

Verizon Store Locations Find “The UPS Store” locations to drop-off Fios equipment.

What FIOS equipment needs to be returned?

You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.

How can I avoid Verizon router fees?

So, how does one avoid each of these three fees? As has been suggested before, the best way is to return the router to a FiOS store in person….How to order FiOS internet and avoid router fees.charge $9.99 a month for router rental. … buy their router for $200.More items…

How do I return my Verizon router?

Take the router to a UPS Store that accepts Verizon FiOS equipment returns. Have them mail it back, and be sure to get tracking information for the package!

Do I need to return my Verizon router?

Things you need to know To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.

Does Verizon charge for a router?

Verizon modem and router rental fee. With Verizon Fios internet plans, you can either rent a Quantum Gateway modem/router for $15/mo. or purchase it for a one-time price of $199.99. You also have the option to buy your own modem and router. Some Gigabit plans waive the router fee.

How do I cancel Verizon TV and keep Internet?

Re: Removal of TV but keep internet services However if you call the 1-800-VERIZON between 8 am till 5 pm Eastern Daylight Time simply say “cancel service” will direct you to a retention representative. Please be aware they may just be a customer rep who will try to sell you anything to keep you getting service.

Can I buy a router instead of renting from Verizon?

Verizon does not have a rent to own policy. You either purchase a router on your own or rent from Verizon. If you purchase a Verizon router, they will provide tech support for it. And will provide warranty service.

Should I buy a router from Verizon?

To get the most out of your Verizon Fios internet service, we recommend using your own router. While the included model is actually quite functional, you’ll still be paying for it monthly. Customers can usually save money by making a one-time purchase instead.